All integrationsHelp Desk
HappyFox
Manage HappyFox tickets and contacts, add staff updates and notes, assign categories and agents, and watch tickets and contacts.
- actions
- 20
- triggers
- 4
Triggers
Start a workflow when something happens in HappyFox.
- New ticketNew ticket. Checks complete pages at your workspace polling interval; existing records form the first baseline.
- Updated ticketUpdated ticket. Checks complete pages at your workspace polling interval; existing records form the first baseline.
- New contactNew contact. Checks complete pages at your workspace polling interval; existing records form the first baseline.
- Updated contactUpdated contact. Checks complete pages at your workspace polling interval; existing records form the first baseline.
Actions
Steps a workflow can run in HappyFox.
- List ticketsList tickets.
- Get ticketGet ticket.
- Create ticketCreate ticket.
- Add staff updateAdd staff update.
- Add private noteAdd private note.
- Update ticket tagsUpdate ticket tags.
- Subscribe agentSubscribe agent.
- Unsubscribe agentUnsubscribe agent.
- Move ticketMove ticket.
- Delete ticketDelete ticket.
- List categoriesList categories.
- List agentsList agents.
- List prioritiesList priorities.
- List statusesList statuses.
- List ticket custom fieldsList ticket custom fields.
- List contact custom fieldsList contact custom fields.
- List contactsList contacts.
- Get contactGet contact.
- Create contactCreate a contact. Accounts with mandatory contact custom fields require those fields to be configured first.
- Delete contactDelete contact.
No actions match that.
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