All integrationsHelp Desk

HappyFox

Manage HappyFox tickets and contacts, add staff updates and notes, assign categories and agents, and watch tickets and contacts.

actions
20
triggers
4

Triggers

Start a workflow when something happens in HappyFox.

  • New ticketNew ticket. Checks complete pages at your workspace polling interval; existing records form the first baseline.
  • Updated ticketUpdated ticket. Checks complete pages at your workspace polling interval; existing records form the first baseline.
  • New contactNew contact. Checks complete pages at your workspace polling interval; existing records form the first baseline.
  • Updated contactUpdated contact. Checks complete pages at your workspace polling interval; existing records form the first baseline.

Actions

Steps a workflow can run in HappyFox.

  • List ticketsList tickets.
  • Get ticketGet ticket.
  • Create ticketCreate ticket.
  • Add staff updateAdd staff update.
  • Add private noteAdd private note.
  • Update ticket tagsUpdate ticket tags.
  • Subscribe agentSubscribe agent.
  • Unsubscribe agentUnsubscribe agent.
  • Move ticketMove ticket.
  • Delete ticketDelete ticket.
  • List categoriesList categories.
  • List agentsList agents.
  • List prioritiesList priorities.
  • List statusesList statuses.
  • List ticket custom fieldsList ticket custom fields.
  • List contact custom fieldsList contact custom fields.
  • List contactsList contacts.
  • Get contactGet contact.
  • Create contactCreate a contact. Accounts with mandatory contact custom fields require those fields to be configured first.
  • Delete contactDelete contact.

Automate HappyFox with Lodol.

Connect HappyFox, then hand Lodol the job in Slack, Claude or ChatGPT.

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