How to get help
Most answers are in the docs, and your AI can read a failed run and fix the workflow. When you need us, we're one email away.
Read the docs
Guides for connecting your AI, every built-in step, every app's actions and the developer API.
docs.lodol.comAsk your AI
Connected to Lodol, Claude, ChatGPT or Cursor can read a run, see which step failed and why, and fix the workflow.
Connect your AIAsk the community
Builders and the Lodol team answer questions and share workflows on our Discord.
Join the DiscordEmail us
Write from the address you sign in with. Email support is part of Builder, Pro and Enterprise.
support@lodol.comCheck the status page
Whether Lodol is working right now, and the history of any incident.
status.lodol.comReport a security issue
Found a vulnerability? Tell us privately, and we'll work with you on it.
Responsible disclosure
Support on each plan
Straight from the pricing page.
| Capability | Free | Builder | Pro | Enterprise |
|---|---|---|---|---|
| Community supportGet help through community channels, documentation, and peer support. | ||||
| Email supportGet direct support from the Lodol team by email. | ||||
| Enterprise support with custom SLAsReceive priority support with custom service-level agreements tailored to your organization. | ||||
| Dedicated onboardingWork with the Lodol team to onboard your workspace and configure workflows for your team. |
Questions about support
Email support@lodol.com from the address you sign in with. Email support is included on Builder, Pro and Enterprise, and Enterprise adds support with service levels agreed with you. On Free, start with the docs and our Discord community.
Open the run: every run is traced step by step, so you can see which step failed and what it returned, and Lodol emails you when a run fails. Ask your AI to read the run and fix the workflow, then run it again.
The status page, status.lodol.com, shows whether Lodol is working right now and any incident we're working on.
Follow our responsible disclosure policy, which says how to report a vulnerability privately and what we ask of you while we fix it.
Ask your AI for your first automation.
Connect it in one step. Your AI builds the workflow, and Lodol runs it and tells you if anything breaks.
Free plan, no credit card