All integrationsHelp Desk

Freshchat

Manage Freshchat users and conversations, send messages, discover agents and channels, and watch user conversations.

actions
20
triggers
4

Triggers

Start a workflow when something happens in Freshchat.

  • New userNew user. Checks complete pages at your workspace polling interval; existing records form the first baseline.
  • New conversationNew conversation. Checks complete pages at your workspace polling interval; existing records form the first baseline.
  • Updated userUpdated user. Checks complete pages at your workspace polling interval; existing records form the first baseline.
  • New messageNew message. Checks complete pages at your workspace polling interval; existing records form the first baseline.

Actions

Steps a workflow can run in Freshchat.

  • Get accountGet account.
  • List usersList users.
  • Get userGet user.
  • Create userCreate user.
  • Update userUpdate user.
  • Delete userDelete user.
  • List user conversationsList user conversations.
  • Create conversationCreate conversation.
  • Get conversationGet conversation.
  • Update conversationUpdate conversation.
  • List messagesList messages.
  • Send messageSend message.
  • List conversation fieldsList conversation fields.
  • List agentsList agents.
  • Get agentGet agent.
  • Update agentUpdate agent.
  • List agent statusesList agent statuses.
  • List groupsList groups.
  • List channelsList channels.
  • List rolesList roles.

Automate Freshchat with Lodol.

Connect Freshchat, then hand Lodol the job in Slack, Claude or ChatGPT.

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