Guesty

• New reservationRuns when a reservation or inquiry is added to Guesty, with its dates, guest, listing and conversation. Choose a status, such as confirmed, to run only for those: an inquiry that's confirmed later starts it then. Reservations already there when the workflow is turned on don't start it.
• Reservation updatedRuns when a reservation changes in Guesty: its status, dates, guests, listing, door code or notes. It watches reservations that haven't checked out yet; changes made before the workflow was turned on don't start it.
• Reservation status changedRuns when a reservation moves to another status in Guesty, or only when it moves to the status you choose, such as confirmed or checked in, with the status it left. It watches reservations that haven't checked out yet; changes made before the workflow was turned on don't start it.
• Reservation cancelledRuns when a reservation is cancelled in Guesty, by the guest, the channel or the team. It watches reservations that haven't checked out yet; changes made before the workflow was turned on don't start it.
• New guest messageRuns when a guest sends a message to your Guesty inbox, by any channel, with the conversation, reservation and listing it's about. Messages sent before the workflow was turned on don't start it.
• New reviewRuns when a guest review reaches Guesty from Airbnb, Booking.com, Vrbo or your own channels. Reviews there before the workflow was turned on don't start it, even when they're replied to later.

• Find reservationsFind reservations by status, listing, check-in or check-out dates, when they were booked, confirmation code or source. Leave every field blank for the newest bookings.
• Get reservationGet a reservation's dates, guests, status, door code and notes, and its guest conversation for sending messages.
• Create reservationBook a listing for a guest, priced by the listing's own rates. Name a guest already in Guesty, or give a new guest's name and email.
• Change reservation statusMove a reservation to another status, such as confirming or cancelling it. A booking channel's reservation (Airbnb, Booking.com) can only be cancelled.
• Change reservation datesMove a stay's check-in or check-out day, or set the guest's arrival or departure time. Guesty prices the new dates again.
• Update reservation notesSet a reservation's door code, special requests or notes. Fields left blank keep what they have.
• Find listingsFind listings by words in their title or address, city or tag, or those free to book between two dates.
• Get listingGet a listing's title, address, check-in and check-out times, base price and stay limits.
• Get listing calendarGet a listing's availability, nightly price and minimum stay for each day between two dates, up to 366 days.
• Update listing calendarBlock or open a listing's days, or set their nightly price or minimum stay. Booking channels get the change too.
• Find guestsFind guests by their email or a tag. Leave both blank to list guests.
• Get guestGet a guest's contact details, tags and notes.
• Create guestAdd a guest to Guesty, ready to book for.
• Update guestChange a guest's details. Fields left blank keep what they have.
• Find conversationsFind guest conversations in the inbox by reservation, guest or listing, or only unread ones, the newest first.
• List conversation messagesList the latest messages and notes in a guest conversation, the newest first.
• Send message to guestSend the guest a message in their conversation, through their booking channel, email, text or WhatsApp. The guest receives it.
• Add note to conversationAdd a note for the team to a guest conversation. The guest doesn't see it.
• Find tasksFind tasks by status, such as everything pending, and by listing.
• Get taskGet a task's status, times, assignee and checklist.
• Create taskAdd a task, such as a cleaning or a repair, for a listing or a reservation, given to a team member at a time or within a window.
• Update taskChange a task, such as marking it completed or giving it to someone else. Fields left blank keep what they have.
• Delete taskDelete a task for good.
• List ownersList the property owners in Guesty, with the listings each owns.
• Get ownerGet a property owner's contact details and the listings they own.

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