Tell Slack and log a sheet row when a subscription ends
When a Stripe subscription ends, posts who left, what they paid and why in Slack and logs it in a sheet.
Apps it connects
Authenticate each one once and the workflow is ready to run.
What it does
Each integration step this workflow runs, in order, what it is for, and the conditions and loops that decide when it runs.
- 1
StripeSubscription ended triggerStarts when a subscription ends in Stripe, whether the customer cancelled or their payments kept failing. - 2
Google SheetsAppend rowAdds the date, customer, email, plan, amount and reason to your Cancellations sheet. - 3
SlackSend messageTells your team who cancelled and why.
How it works
What happens on each run, in plain English.
Knowing who cancels, and why, is how a subscription business learns. When a Stripe subscription ends, this posts the customer, the plan's price and the reason in Slack, and adds a row to your Cancellations sheet.
A customer who chose to leave is told apart from one whose payments kept failing, so the team follows up on the right ones.
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