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Add Gong call recaps to HubSpot with a follow-up task
After each Gong call with a customer, AI writes a recap onto their HubSpot contact and gives the rep a follow-up task.
On new call in Gong3 apps4 steps
What it does
Each integration step this workflow runs, in order, what it is for, and the conditions and loops that decide when it runs.
- 1
GongNew call triggerStarts for each new call with people outside the company.
- 2
GongGet call transcriptGets the transcript for the AI step to read.
- 3
HubSpotCreate noteAdds the recap to each matching contact. - 4
HubSpotCreate taskCreates the rep's follow-up task, due in 2 days.
How it works
What happens on each run, in plain English.
Call notes rarely make it into the CRM. After each Gong call with someone outside your company, this has AI read the transcript and write a short summary with the next steps.
The recap lands as a note on the matching HubSpot contacts, and the rep who hosted the call gets a follow-up task due in two days.
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