How do I connect Open311 to Lodol?

Connect Open311 once in your workspace and every action and trigger it supports can be added to a workflow, by you in the editor or by your AI.

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Open311

Read and file 311 service requests with any city on Open311 (GeoReport v2): list service types and their questions, find and read requests by type, status and date, file new ones, and run when a request comes in or is closed.

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actions: 6
triggers: 2

Triggers

Start a workflow when something happens in Open311.

New service requestRuns when a new 311 service request appears on the city's Open311 endpoint, with its type, description, address, status and location. Optionally only one service type.
Service request status changedRuns when a service request the city filed recently is closed or reopened, with the city's status notes and the status before. Optionally only one service type, or only closings.

Actions

Steps a workflow can run in Open311.

List service typesList every type of request the city takes (potholes, graffiti, missed pickups and so on) with its code, group and whether it asks extra questions.
Get service type questionsGet the extra questions a service type asks when a request is filed, with the answers each allows and which are required.
List service requestsList the city's service requests, newest first, by type, status and when they were filed.
Get service requestGet one service request: its status and the city's notes, the address and when it was filed and updated.
File a service requestFile a new service request (a 311 report) with the city, at an address or a point, with answers to the service type's questions and a photo. Needs the city's API key.
Get service request ID from tokenLook up the id of a request filed with a token. Some cities give an id only once the request has been filed in their system; until then the id is empty.