How do I connect Wati to Lodol?

Connect Wati once in your workspace and every action and trigger it supports can be added to a workflow, by you in the editor or by your AI.

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Wati

Run your WhatsApp Business inbox in Wati: send messages, files, buttons and template messages (one at a time, in bulk or scheduled), manage contacts, assign, tag and resolve conversations, start chatbots and read campaigns, and start workflows when messages arrive or change status.

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actions: 25
triggers: 12

Triggers

Start a workflow when something happens in Wati.

Message receivedRuns when a contact sends your WhatsApp number a message. Wati tells Lodol through a webhook Lodol sets up for you.
First message from a new contactRuns when someone messages your WhatsApp number for the first time. Wati tells Lodol through a webhook Lodol sets up for you.
Message sentRuns when your team, a chatbot or a step sends a message in a conversation. Wati tells Lodol through a webhook Lodol sets up for you.
Template message sentRuns when a template message is sent, alone or in a campaign. Wati tells Lodol through a webhook Lodol sets up for you.
Message deliveredRuns when a message you sent reaches the contact's phone. Wati tells Lodol through a webhook Lodol sets up for you.
Message readRuns when the contact reads a message you sent. Wati tells Lodol through a webhook Lodol sets up for you.
Message replied toRuns when the contact replies to a message you sent. Wati tells Lodol through a webhook Lodol sets up for you.
Template message failedRuns when WhatsApp could not deliver a template message, with its reason. Wati tells Lodol through a webhook Lodol sets up for you.
Message failedRuns when WhatsApp could not deliver a message sent in a conversation. Wati tells Lodol through a webhook Lodol sets up for you.
Template reviewedRuns when WhatsApp approves, rejects or otherwise changes a template's status. Wati tells Lodol through a webhook Lodol sets up for you.
Chatbot startedRuns when a contact's message starts one of your chatbots. Wati tells Lodol through a webhook Lodol sets up for you.
Template link clickedRuns when a contact taps a link button in a template message. Wati tells Lodol through a webhook Lodol sets up for you.

Actions

Steps a workflow can run in Wati.

Filter Wati actions

Send messageSend a WhatsApp text message in a conversation. WhatsApp only allows it within 24 hours of the contact's last message; otherwise send a template message.
Send fileSend a picture, video, audio file or document in a conversation, with an optional caption. Like any message, only within 24 hours of the contact's last message.
Send message with buttonsSend a message with up to three reply buttons the contact can tap, such as Yes and No. Their answer arrives as a new message.
List messagesList a conversation's messages and events, newest first. Gets one page; to see more, run it again with the next page number.
Get message fileSave the picture, video, audio or document a message carries to your files, so a later step can attach or upload it.
Send template messageSend an approved WhatsApp template message to one number, with values for its variables. Templates can start a conversation at any time.
Send template message to manySend an approved WhatsApp template message to up to 10,000 numbers at once, each with values of its own if you like. Wati lists the send as a campaign.
Schedule template messageSchedule an approved WhatsApp template message to go to one or more numbers at a time you choose. Wati lists it as a scheduled campaign.
List templatesList the workspace's WhatsApp message templates with their status, category, text and variables. Gets one page; to see more, run it again with the next page number.
Get templateGet one WhatsApp message template with its status, text, variables and buttons.
List contactsList the workspace's contacts with their numbers, attributes and teams. Gets one page; to see more, run it again with the next page number.
Get contactGet one contact, by id or WhatsApp number, with their attributes, teams and opt-in.
Add contactAdd a contact with their WhatsApp number, name and attributes.
Update contact attributesSet attributes (custom fields) on a contact, such as their city or plan. Attributes not given keep their values.
Set contact teamsPut a contact in the teams you name, replacing the teams they were in. Their conversations follow. Needs a Pro or Business plan.
Delete contactDelete a contact from Wati. Wati hides it rather than erasing its history.
List conversationsList conversations in the team inbox, newest first, optionally for one channel. Gets one page; to see more, run it again with the next page number.
Assign conversationAssign a conversation to a team member, by the email they sign in to Wati with.
Update conversation statusMark a conversation (its ticket) open, pending, solved or blocked. Needs a Pro or Business plan.
Add tag to conversationPut one of the workspace's tags on a conversation. The tag must already exist in Wati.
Remove tag from conversationTake a tag off a conversation. Nothing changes if it isn't on it.
List chatbotsList the workspace's chatbots. Chatbots need a Wati Pro or Business plan.
Start chatbotStart a chatbot in a contact's conversation. Needs a Wati Pro or Business plan.
List campaignsList the workspace's campaigns (broadcasts) with their status and schedule. Gets one page; to see more, run it again with the next page number.
Get campaignGet one campaign (broadcast) with how many messages were sent, delivered, read, replied to and failed.