All integrationsHelp Desk
Talkdesk
Read account, contacts and agents, and manage outbound record lists and scheduled callbacks.
- actions
- 20
- triggers
- 10
Triggers
Start a workflow when something happens in Talkdesk.
- New contactRuns for each new contact in Talkdesk. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
- New or updated contactRuns for each contact added or changed in Talkdesk. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
- New userRuns for each new user in Talkdesk. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
- New or updated userRuns for each user added or changed in Talkdesk. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
- New record listRuns for each new record list in Talkdesk. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
- New or updated record listRuns for each record list added or changed in Talkdesk. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
- New recordRuns for each new record in Talkdesk. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
- New or updated recordRuns for each record added or changed in Talkdesk. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
- New callbackRuns for each new callback in Talkdesk. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
- New or updated callbackRuns for each callback added or changed in Talkdesk. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
Actions
Steps a workflow can run in Talkdesk.
- Get accountGet account in Talkdesk.
- List contactsList contacts in Talkdesk.
- Get contactGet contact in Talkdesk.
- List usersList users in Talkdesk.
- Get userGet user in Talkdesk.
- Get user presenceGet user presence in Talkdesk.
- List record listsList record lists in Talkdesk.
- Create record listCreate record list in Talkdesk.
- Get record listGet record list in Talkdesk.
- List recordsList records in Talkdesk.
- Create recordsCreate records in Talkdesk.
- Get recordGet record in Talkdesk.
- Update recordUpdate record in Talkdesk.
- Delete recordDelete record in Talkdesk.
- List callbacksList callbacks in Talkdesk.
- Create callbackCreate callback in Talkdesk.
- Get callbackGet callback in Talkdesk.
- Update callbackUpdate callback in Talkdesk.
- Cancel callbackCancel callback in Talkdesk.
- List contact custom fieldsList contact custom fields in Talkdesk.
No actions match that.
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