All integrationsHealth & Fitness

Healthie

Run your Healthie practice from workflows: add and update clients, book, reschedule and cancel appointments, find open times, send forms and messages, tag clients, add documents and goals, and send invoices.

actions
25
triggers
10

Triggers

Start a workflow when something happens in Healthie.

  • New clientRuns when a client is added to Healthie, with their contact details and provider. Clients already there when the workflow is turned on don't start it.
  • New appointmentRuns when an appointment is booked in Healthie, by a client or by your team, with when it is, its type and who it is with.
  • Appointment rescheduledRuns when an appointment moves to another time, by a client or by your team, with its new and previous start.
  • Appointment cancelledRuns when an appointment is marked Cancelled or Late cancellation, by a client or by your team.
  • Appointment status changedRuns when an appointment gets a status, such as Occurred, No-show or Checked in, or only the status you choose.
  • Form completedRuns when a form is completed in Healthie, such as an intake form a client fills in, with every question and answer. Chart notes have their own trigger.
  • Chart note signedRuns when a provider signs or co-signs a chart note, with its contents and who signed it.
  • New messageRuns when someone sends a chat message in a conversation you are in, such as a client writing to you. Messages you send, including a workflow's, don't start it.
  • Client taggedRuns when a tag is put on a client, or only the tag you choose, with the client's details.
  • Invoice paidRuns when a client pays an invoice in full, with the amount and what it was for.

Actions

Steps a workflow can run in Healthie.

  • Create clientAdd a client (patient) to Healthie. Healthie's welcome email, which invites them to set a password, is sent only if you turn on Send welcome email.
  • Get clientGet a client's details: contact details, date of birth, provider, group, tags and next appointment.
  • Update clientChange a client's details. Fields left blank keep what they have.
  • Find clientsSearch clients by name, email, phone, date of birth or record number, or list them by status, group, provider or tag. Leave every field blank to list them all.
  • Archive clientArchive a client, Healthie's way to retire one: their record and history stay, and they can be restored in Healthie. Healthie doesn't delete clients.
  • List appointment typesList the kinds of appointment your account offers, with their length and the ways each can happen, such as Healthie Video Call or In Person.
  • Create appointmentBook a one-to-one appointment for a client, as a provider would. Healthie books it even outside open times unless you turn on Only at an open time, and emails the client as your settings say.
  • Get appointmentGet an appointment's details: when, with whom, its type, how it happens and its status.
  • List appointmentsList your organization's appointments, upcoming ones soonest first and past ones latest first, for a client, provider, type, status or days.
  • Update appointmentReschedule an appointment, or change its type, provider, how it happens, status or notes. Fields left blank keep what it has.
  • Cancel appointmentMark an appointment as cancelled. It stays on the calendar and in reports, as Healthie recommends, and Healthie emails the client and provider.
  • Find open timesFind when a provider can be booked for an appointment type, up to 7 days at a time.
  • List formsList your account's forms, such as intake forms and chart note templates.
  • Send form to clientAsk a client to fill in a form in their Healthie portal, such as an intake form or a consent. Healthie emails them a link unless you turn off Email the client.
  • List completed formsList completed forms and chart notes with their answers, newest first: a client's, one form's, or everyone's, signed or not.
  • Get completed formGet a completed form or chart note with every question and its answer.
  • Send messageSend a chat message in Healthie, to a client or a conversation. To a client, it goes to your newest open one-to-one conversation with them, or starts one. Healthie lets the client know as their settings say.
  • Add tags to clientPut tags on a client. A tag name the account doesn't have yet is created.
  • Remove tags from clientTake tags off a client. The tags stay in the account for other clients.
  • Upload documentAdd a document to a client's chart, from a file or from text you give (saved as a text file). Only your team sees it unless you share it with the client.
  • List documentsList documents, newest first: those in a client's chart, or your own.
  • Create goalSet a goal for a client, such as walking 20 minutes a day, which they track in their Healthie app.
  • Create invoiceBill a client for a service. The invoice appears in their Healthie portal for them to pay, and Healthie may email it to them.
  • List invoicesList invoices, newest first: everyone's or one client's, paid or not.
  • Delete recordDelete an appointment, document, goal, tag, invoice or form request for good. To call off an appointment, use 'Cancel appointment' instead so it stays in your reports. Deleting a tag takes it off every client.

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