All integrationsCalendars

Microsoft Bookings

Book, reschedule and cancel Microsoft Bookings appointments, keep customers up to date, and start workflows when appointments are booked, changed or cancelled.

actions
18
triggers
6

Triggers

Start a workflow when something happens in Microsoft Bookings.

  • New Microsoft Bookings appointmentRuns when an appointment is booked in a Microsoft Bookings calendar, by a customer or by staff.
  • Microsoft Bookings appointment updatedRuns when an upcoming appointment changes in a Microsoft Bookings calendar: its time, staff, customer or notes.
  • Microsoft Bookings appointment rescheduledRuns when an upcoming appointment moves to another time in a Microsoft Bookings calendar.
  • Microsoft Bookings appointment cancelledRuns when an upcoming appointment is cancelled or deleted in a Microsoft Bookings calendar.
  • Microsoft Bookings appointment starting soonRuns once for each appointment in a Microsoft Bookings calendar, a set number of minutes before it starts.
  • New Microsoft Bookings customerRuns when a customer is added to a Microsoft Bookings calendar, by booking or by staff.

Actions

Steps a workflow can run in Microsoft Bookings.

  • List Bookings calendarsList the Bookings calendars in your organization.
  • Get Bookings calendarGet a Bookings calendar's details: contact details, address and booking page.
  • List servicesList the services a Bookings calendar offers, with their length and price.
  • Get serviceGet one service's details.
  • List staffList a Bookings calendar's staff members and their roles.
  • Get staff memberGet one staff member's details.
  • List custom questionsList the questions customers answer when they book.
  • List customersList a Bookings calendar's customers, or find them by name, email or phone.
  • Get customerGet one customer's details.
  • Add customerAdd a customer to a Bookings calendar.
  • Update customerChange a customer's name, email, phone or address. Only the fields you fill in change.
  • Delete customerDelete a customer from a Bookings calendar. Their past appointments stay.
  • List appointmentsList the appointments between two times, earliest first, optionally for one service, staff member or customer.
  • Get appointmentGet one appointment, including the customer's and staff's notes.
  • Book appointmentBook an appointment for a customer, either one already in Bookings or a new one by name and email. Bookings emails the customer a confirmation unless you turn it off.
  • Reschedule or update appointmentMove an appointment to a new time, or change its staff or staff notes. Moving the start alone keeps its length. Only the fields you fill in change.
  • Cancel appointmentCancel an appointment and email the customer your message, as cancelling in Bookings does.
  • Delete appointmentDelete an appointment without sending the customer a cancellation. To tell them, use Cancel appointment instead.

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