Gusto and Freshservice

Gusto

Actions

• Get the companyGet the connected company's name, EIN, entity type, plan, status and locations. Useful as a connection check.
• List adminsList the company's Gusto admins.
• List locationsList the company's addresses and work locations.
• List employeesList the company's employees, optionally only those at one location, matching a name, onboarded or terminated.
• Get an employeeGet one employee's details, jobs and status.
• Create an employeeAdd an employee to the company. Either they finish onboarding themselves (Gusto emails them an invitation), or an admin completes it in Gusto.

Freshservice

Actions

• Create a ticketRaise a ticket in Freshservice for a requester.
• Get a ticketRead one Freshservice ticket by its ID.
• List ticketsList tickets from the past 30 days, or older ones with 'Updated since'.
• Search ticketsFind tickets with a Freshservice filter query, such as status:2 AND priority:4.
• Update a ticketChange a Freshservice ticket's status, priority, assignment or fields.
• Delete a ticketDelete a Freshservice ticket. It goes to the deleted view rather than disappearing, and can be restored there.