What does the "Thank customers after a customer call" workflow do?

After a calendar event titled 'Customer call' ends, emails each guest from outside your company a thank-you. It connects Google Calendar and Gmail. It runs on event ended in Google Calendar.

Which apps do I need to run "Thank customers after a customer call"?

This template uses Google Calendar and Gmail. Authenticate each one once from your workspace and the workflow is ready to run. There is no glue code to write or maintain.

Can I customize "Thank customers after a customer call"?

Yes. Once the template is in your workspace it is an ordinary workflow: open it in the builder and change any step, schedule, or condition, or add steps of your own.

All workflows

Thank customers after a customer call

Sales & Business Development Customer Support & Success

After a calendar event titled 'Customer call' ends, emails each guest from outside your company a thank-you.

Add to Workspace

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On event ended in Google Calendar2 apps2 steps

Apps it connects

Authenticate each one once and the workflow is ready to run.

Google Calendar

Gmail

What it does

Each integration step this workflow runs, in order, what it is for, and the conditions and loops that decide when it runs.

1Google CalendarEvent ended triggerStarts when each event ends.
If meeting.summary contains “Customer call”
1. For each guest
  If guest does not contain company_domain
  2GmailSendThanks each outside guest.

How it works

What happens on each run, in plain English.

A quick thank-you after a call keeps customers warm. When a calendar event with 'Customer call' in its title ends, this emails each guest from outside your company a short thanks and invites their feedback.

Colleagues on the invite are skipped.

google calendargmailcustomers

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Start from a workflow that already works.

Add "Thank customers after a customer call" to your workspace, connect its apps, and make it yours.

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