Vonage Business

• New call logRuns when a call ends in your Vonage Business account, with who called whom, for how long and how it ended.
• Unanswered callRuns when an inbound call to your Vonage Business account ends without being answered, such as a missed call or one that went to voicemail.
• New company recordingRuns when your account's call recording rules record a call, with the call's details and the recording's address.
• New user recordingRuns when a user records one of their calls themselves (an on-demand recording).
• Transcription readyRuns when the transcription of a company recording is ready to read.
• New userRuns when a user is added to your Vonage Business account.

• Get accountGet the connected Vonage Business account: its number, name, status and address.
• List locationsList the account's locations (sites), with their addresses and time zones.
• List usersList the account's users with their contact numbers and extensions, optionally filtered by name, login name or email.
• Get userGet one user with their email, login name, contact numbers and extensions.
• List extensionsList the account's extensions with their users, caller IDs, phone numbers and handsets.
• Get extensionGet one extension with its user, caller ID, phone numbers, handsets and Do Not Disturb setting.
• List call logsList finished calls in the account: who called whom, when, for how long, the result and whether it was recorded.
• Place callClick-to-dial: ring an extension's phone, and when it is picked up, call a phone number or another extension from it.
• List active callsList calls in progress right now, with their legs, for the account or one extension. Finished calls are in 'List call logs'.
• Get active callGet one call in progress with its status and legs.
• Park or unpark callPark a call in progress so anyone can pick it up, or take a parked call off park.
• End callHang up a call in progress.
• List registered devicesList the account's desk phones and other devices, with their addresses and when each last registered.
• List company recordingsList calls recorded by the account's call recording rules, newest first, with each recording's length and download address.
• Get company recordingGet one company recording with its call details and download address.
• Delete company recordingDelete a company recording for good.
• List user's recordingsList the calls one user recorded themselves (on-demand recordings), newest first.
• Get user's recordingGet one on-demand recording a user made, with its call details and download address.
• Delete user's recordingDelete an on-demand recording a user made, for good.
• List transcriptionsList transcriptions of company recordings, with whether each is ready and the address to read it from.

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