All integrationsSecurity
OneTrust
Run privacy work in OneTrust from your workflows: log and move privacy rights requests through their stages, record and withdraw consent, launch assessments, keep the data inventory current and log incidents.
- actions
- 25
- triggers
- 13
Triggers
Start a workflow when something happens in OneTrust.
- New requestRuns when a privacy rights request (DSAR) comes in, with the person, what they ask for and its deadline. Requests already there when the workflow is turned on don't start it.
- Request stage changedRuns when a privacy rights request moves to another stage, or only when it moves to the stage you choose.
- Request due soonRuns when an open privacy rights request comes within the days you choose of its deadline, so someone can act before it is missed.
- Request overdueRuns when an open privacy rights request passes its deadline. Requests already overdue when the workflow is turned on don't start it.
- New assessmentRuns when an assessment is launched, with its template, organization and status.
- Assessment submittedRuns when an assessment's respondents submit it and it goes under review.
- Assessment completedRuns when an assessment is completed, with its result and risk scores.
- New incidentRuns when an incident is logged in the incident register, with its type, stage and dates.
- Incident stage changedRuns when an incident moves to another stage of its workflow, or only when it moves to the stage you choose.
- New vendorRuns when a vendor is added to the data inventory, with its type, organization and risk level.
- New assetRuns when an asset, such as a system or database, is added to the data inventory.
- New processing activityRuns when a processing activity is added to the data inventory.
- Consent changedRuns when a person's consent for a purpose changes, such as when they withdraw it, with the purpose and their consent now.
Actions
Steps a workflow can run in OneTrust.
- List requestsList privacy rights requests (DSARs), newest first, by stage and by when they were submitted or last changed.
- Find requestsFind privacy rights requests by the person's name or email, or by the request's ID.
- Get requestGet a privacy rights request with its stage, deadline, form fields and comments.
- Create requestLog a privacy rights request for a person, as if they had sent one of your web forms. The form's workflow and emails apply.
- Update request fieldsChange the answers in a request's form fields. Fields left out keep their values.
- Change request stageMove a request to another stage of its workflow, such as In progress or Complete. A stage with required tasks left open can't be left.
- Add comment to requestComment on a request, for your team only or for the person too, in their privacy portal.
- Add task to requestGive someone a task on a request, such as finding the person's data in a system, with a deadline and a reminder.
- Delete requestDelete a request for good, with its tasks, attachments and results. It can't be undone.
- List purposesList the consent purposes people can agree to, such as Marketing Communications, at their latest version.
- Get consentGet a person's consent for every purpose: given, withdrawn or expired, and when.
- Record consentRecord a person's consent choice for one or more purposes, through a collection point of the API kind, as a consent receipt.
- Withdraw consentWithdraw a person's consent for one purpose on their behalf, such as when they ask by email or phone.
- List assessmentsList assessments, such as privacy impact and vendor risk assessments, newest first, by status and kind.
- Get assessmentGet an assessment with its status, result, risks, respondents, approvers, and every question with its answer.
- Launch assessmentLaunch an assessment from a published template and send it to its respondents, who are invited by email.
- List inventory recordsList assets, processing activities, vendors or legal entities in the data inventory, 50 at most a page, optionally matching words.
- Get inventory recordGet an asset, processing activity, vendor or legal entity from the data inventory.
- Create inventory recordAdd an asset, processing activity, vendor or legal entity to the data inventory. Assets and legal entities need a location, and vendors a type.
- Update inventory recordChange a record in the data inventory. Fields left blank keep their values.
- Delete inventory recordDelete a record from the data inventory: marked deleted, where it can be restored, or gone for good.
- Create incidentLog an incident, such as a misdirected email or a lost laptop, in the incident register.
- Find incidentsFind incidents, newest first, by words in their name, description, type, assignee or root cause. Leave the search blank to list the newest.
- Get incidentGet an incident with its type, stage, assignee and dates.
- Change incident stageMove an incident to another stage of its workflow, such as Investigating.
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