JustCall

• Call completedRuns when a call ends and is logged in JustCall, answered or not, with who it was with, how long it lasted and its recording. Notes and AI summaries may come later: use 'Call notes changed' or 'Call AI report ready' for those.
• Missed callRuns when an incoming call is missed and the caller leaves no voicemail, with who called and why it was missed.
• New voicemailRuns when a caller leaves a voicemail, with the recording link and the voicemail as text.
• Text receivedRuns when a text (SMS or MMS) comes in to one of your JustCall numbers, with what it says and who sent it.
• Text sentRuns when a text is sent from one of your JustCall numbers, from the app, a workflow or an automation.
• Sales Dialer call completedRuns when a Sales Dialer call ends, with the campaign, who picked up and the outcome. Needs the Pro plan or higher.
• New contactRuns when a contact is added to JustCall by anyone on the account. Contacts already there when the workflow is turned on don't start it.
• Incoming callRuns the moment a call starts ringing on one of your JustCall numbers, with who is calling, for instance to look them up. JustCall tells Lodol through a webhook Lodol sets up for you.
• Call notes changedRuns when a call's notes, disposition or rating are added or changed after it ends, with the call as it is now. JustCall tells Lodol through a webhook Lodol sets up for you.
• Call AI report readyRuns when JustCall AI finishes its report on a call, with the summary, score, sentiment and action items. Needs JustCall AI on your account. JustCall tells Lodol through a webhook Lodol sets up for you.
• Text delivery updatedRuns when a text you sent is delivered or fails, with its delivery status. JustCall tells Lodol through a webhook Lodol sets up for you.
• WhatsApp message receivedRuns when a WhatsApp message comes in on a JustCall number set up for WhatsApp. JustCall tells Lodol through a webhook Lodol sets up for you.
• Appointment bookedRuns when someone books a meeting on one of your JustCall calendars, or one is booked for them. JustCall tells Lodol through a webhook Lodol sets up for you.
• Contact blocked or unblockedRuns when a contact is put on or taken off the blacklist, Do Not Disturb or Do Not Message, with the contact as they are now. JustCall tells Lodol through a webhook Lodol sets up for you.

• List callsList calls on your JustCall account, newest first: by day, direction, outcome (such as missed or voicemail), JustCall number, contact or user. JustCall keeps the last three months. Gets one page; run it again with the next page for more.
• Get callGet one call: who it was with, direction, outcome, duration, notes, disposition, rating, recording link and voicemail text.
• Update callSet a finished call's notes, disposition or rating. New notes replace the call's notes; fields left blank keep what they have.
• Get call AI reportGet JustCall AI's report on a call: summary, action items, score, customer sentiment, key moments and, if you ask, the transcript. Needs JustCall AI on your account; the report is ready a few minutes after the call.
• Send textSend a text (SMS) from one of your JustCall numbers, with pictures or files if you add links to them (sent as MMS).
• List textsList texts sent and received on your JustCall account, newest first: by day, sent or received, JustCall number, contact or words in them. Gets one page; run it again with the next page for more.
• Get textGet one text: what it says, who it was with, and whether it was delivered.
• Check for text replySee whether a contact has texted back, and get the newest text they sent. 'Replied' is false when they haven't.
• Create text tagMake a tag for labelling text conversations, such as Follow up.
• Delete text tagDelete a text tag. It comes off every conversation that has it.
• Tag text conversationPut a tag on a text conversation: the one between your JustCall number and a contact, every conversation with a contact, or one thread by its ID.
• Untag text conversationTake a tag off a text conversation, chosen the same way as for tagging.
• List contactsList contacts in JustCall, newest first, or find them by phone number or name. Gets one page; run it again with the next page for more.
• Get contactGet a contact's details, numbers and notes, and whether they are blocked or on Do Not Disturb.
• Create contactAdd a contact to JustCall, so calls and texts with them show their name.
• Update contactChange a contact's details, or add a note to them. Fields left blank keep what they have.
• Delete contactDelete a contact from JustCall. Their calls and texts stay.
• List usersList the people on your JustCall account, with their role, extension, numbers and whether they are available or on a call.
• Get userGet one JustCall user: role, extension, numbers, groups, and whether they are available or on a call now.
• Set user availabilityMark a JustCall user available to take calls, or unavailable with a reason, such as at the end of a shift.
• List phone numbersList your JustCall phone numbers, with their line names, owners and whether each can call, text and send pictures.
• List campaignsList your Sales Dialer campaigns, with their type and whether they are finished. Needs the Pro plan or higher.
• Add contact to campaignAdd a phone number to a Sales Dialer campaign, so the dialer calls it. A number already in Sales Dialer is reused.
• Remove contact from campaignTake a phone number off a Sales Dialer campaign, so the dialer stops calling it.
• List Sales Dialer callsList calls made by Sales Dialer, newest first: by campaign, user or day, with who picked up, the outcome, notes and recording.

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