Datto RMM

• New alertRuns when a Datto RMM monitor raises an alert, with its priority, what the monitor reported and the device and site it is about. Alerts already open when the workflow is turned on don't start it. How often it checks follows your workspace plan.
• New deviceRuns when a device's agent is added to Datto RMM, with its site, host name and operating system. Devices already there when the workflow is turned on don't start it. How often it checks follows your workspace plan.
• Device went offlineRuns when a device's agent goes offline, with when it was last seen. Devices already offline when the workflow is turned on don't start it, and a device starts it again each time it goes offline. How often it checks follows your workspace plan.
• Device came back onlineRuns when a device's agent comes back online after being offline. Devices already online when the workflow is turned on don't start it. How often it checks follows your workspace plan.
• Device needs a rebootRuns when a device starts needing a reboot, such as after patches are installed. Devices already waiting for one when the workflow is turned on don't start it. How often it checks follows your workspace plan.
• Antivirus problem on a deviceRuns when a device's antivirus stops running, goes out of date or can't be found, with its antivirus product and status. Devices with a problem already when the workflow is turned on don't start it. How often it checks follows your workspace plan.
• Patch install error on a deviceRuns when patches fail to install on a device. Devices already in that state when the workflow is turned on don't start it. How often it checks follows your workspace plan.
• New siteRuns when a site (a customer or location) is created in Datto RMM. Sites already there when the workflow is turned on don't start it. How often it checks follows your workspace plan.
• New activityRuns for each new entry in the Datto RMM activity log, such as a job run, a remote session or a change a user made, optionally only of some categories or actions. How often it checks follows your workspace plan.

• List sitesList the account's sites (each customer or location), with their device counts and linked Autotask company.
• Get siteGet one site's name, description, notes and device counts.
• Create siteCreate a site for a new customer or location, ready for its devices' agents.
• Update siteChange a site's name, description, notes or settings. What you leave empty stays as it is.
• List devicesFind devices across the account by host name, operating system, type or device filter, with their site, status, last seen time, antivirus and patch status.
• List site devicesList the devices in one site, optionally only those matching a device filter.
• Get deviceGet one device: its site, host name, IP addresses, operating system, whether it is online, when it was last seen, its warranty, antivirus and patch status.
• Move device to siteMove a device to another site. It then takes that site's policies, monitoring and patching.
• Set device user-defined fieldsSet or clear a device's user-defined fields (udf1 to udf300). Fields you don't name keep their values.
• Set device warranty dateSet the date a device's warranty ends, or clear it.
• Get device auditGet a device's hardware and software audit: make, model, serial number, BIOS, operating system, memory, disks and network adapters (or a printer's or ESXi host's own audit).
• List device softwareList the programs installed on a computer, with their versions, from its latest audit.
• List device patchesList a device's operating system patches: installed, approved and waiting, or not approved, with severity and whether they need a reboot.
• List componentsList the components (scripts and installers) in the account's library, with the values each one takes.
• Run quick jobRun a component on a device now, as a quick job, with the values you give its variables. Returns the job's UID to check on it with 'Get job results'.
• Get jobGet a job's name, when it was created and whether it is still active or completed.
• Get job resultsGet how a job went on one device (Success, Failure, Running and so on), each component's result and, optionally, what it wrote.
• List alertsList open or resolved alerts for the whole account, one site or one device, with their priority, what the monitor reported and the device it is about.
• Get alertGet one alert: its priority, diagnostics, device, ticket and whether it is resolved.
• Resolve alertMark an alert resolved, as a technician would once the problem is fixed.
• List site variablesList a site's variables, which its components and scripts read.
• Create site variableAdd a variable to a site for its components and scripts to read, optionally with its value hidden.
• Update site variableChange a site variable's value, and its name if you give a new one.
• Delete site variableDelete a variable from a site.
• List activity logRead the account's activity log: jobs run, remote sessions, changes made by users and more, newest first, over the last day unless you choose a window.

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