Nudge people about Jira issues blocked for 3+ days

Blocked work is the quietest kind of delay. Each weekday morning this finds issues in your project that are in Blocked and have not been touched for three days.

Each assignee gets one email listing their blocked issues. Issues nobody is assigned to are skipped.

Run every weekday at 09:00.Run every weekday at 09:00.

Jira project keySet project_key to blank.

Issues blocked for 3 days or moreFind issues matching 'project = project_key AND status = Blocked AND updated <= -3d AND assignee is not EMPTY ORDER BY assignee'. Save it as blocked.Jira

If blocked.issues isn't emptyIf blocked.issues isn't empty

Yes

Blocked issues grouped by personGroup the items in blocked.issues by assignee.emailAddress and save it as by_person.

For each person in by_person:For each person in by_person:

If person.key isn't blank If person.key isn't blank

Yes

Lines for this person's issuesWrite each item in person.items as • @item.key: @item.summary, one per line and save it as issue_lines.

Email the assigneeSend an email to person.key. Save it as nudge. Subject: Your blocked Jira issuesThese issues have been blocked for at least 3 days: issue_lines Can you unblock them, or let the team know what is needed?Gmail

No

No steps

No

No steps