IT setup ticket and Slack welcome for new Gusto hires

A new starter's laptop and accounts should be ready on day one. As soon as someone is added in Gusto, this opens an IT setup ticket in Freshservice with their name, start date and job title, and welcomes them to the team in Slack.

Fill in the email address the tickets should be raised under when you first open it.

GustoWhen an employee is added in Gusto. Save it as employee.When an employee is added in Gusto. Save it as employee.

Email IT setup tickets are raised underSet requester_email to blank.

FreshserviceCreate a ticket: IT setup: employee.first_name employee.last_name, starting employee.hire_date_display. Save it as it_ticket.Create a ticket: IT setup: employee.first_name employee.last_name, starting employee.hire_date_display. Save it as it_ticket. Requester email: requester_emailPlease get IT set up for a new employee. Name: employee.first_name employee.last_name Start date: employee.hire_date_display Job title: employee.job_title

SlackSend message to channel. Save it as welcome.Send message to channel. Save it as welcome.Please welcome employee.first_name employee.last_name, who joins us as employee.job_title on employee.hire_date_display! :wave: