What can I automate with the HaloPSA integration?

Read HaloPSA service records and create tickets, customers, sites, users and ticket notes. Lodol supports 25 actions and 12 triggers for HaloPSA, which you can combine with any other app in a workflow.

How do I connect HaloPSA to Lodol?

Connect HaloPSA once in your workspace and every action and trigger it supports can be added to a workflow, by you in the editor or by your AI.

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HaloPSA

Read HaloPSA service records and create tickets, customers, sites, users and ticket notes.

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actions: 25
triggers: 12

Triggers

Start a workflow when something happens in HaloPSA.

New ticketRuns when new ticket is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New or updated ticketRuns when new or updated ticket is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New customerRuns when new customer is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New or updated customerRuns when new or updated customer is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New siteRuns when new site is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New or updated siteRuns when new or updated site is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New userRuns when new user is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New or updated userRuns when new or updated user is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New assetRuns when new asset is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New or updated assetRuns when new or updated asset is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New agentRuns when new agent is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.
New or updated agentRuns when new or updated agent is observed in HaloPSA. Existing records establish the initial baseline. Polling follows your workspace plan; snapshots are limited to 4,000 records.

Actions

Steps a workflow can run in HaloPSA.

Filter HaloPSA actions

List ticketsList tickets. Returns one page; use the next page cursor to continue.
Get ticketGet ticket. Returns the service response.
List customersList customers. Returns one page; use the next page cursor to continue.
Get customerGet customer. Returns the service response.
List sitesList sites. Returns one page; use the next page cursor to continue.
Get siteGet site. Returns the service response.
List usersList users. Returns one page; use the next page cursor to continue.
Get userGet user. Returns the service response.
List assetsList assets. Returns one page; use the next page cursor to continue.
Get assetGet asset. Returns the service response.
List agentsList agents. Returns one page; use the next page cursor to continue.
Get agentGet agent. Returns the service response.
List ticket statusesList ticket statuses. Returns the service response.
Get ticket statusGet ticket status. Returns the service response.
List ticket typesList ticket types. Returns the service response.
Get ticket typeGet ticket type. Returns the service response.
List prioritiesList priorities. Returns the service response.
Get priorityGet priority. Returns the service response.
List ticket actionsList ticket actions. Returns the service response.
Get ticket actionGet ticket action. Returns the service response.
Create ticketCreate ticket. Returns the service response.
Create customerCreate customer. Returns the service response.
Create siteCreate site. Returns the service response.
Create userCreate user. Returns the service response.
Add ticket noteAdd ticket note. Returns the service response.