Sort product feedback into themes
Sorts each day's product feedback into your own themes, writes it to a tab and posts a rollup to Slack.
Apps it connects
Authenticate each one once and the workflow is ready to run.
What it does
The integration steps this workflow runs, in the order it first runs them.
- 1Google SheetsRead rows
- 2AnthropicGenerate model response
- 3Google SheetsAppend row
- 4SlackSend message
How it works
Everything the template sets up, and what to fill in before the first run.
Every day this workflow reads new product feedback, sorts each piece into one of the themes you define and judges its tone, writes the result to a separate tab, and posts a short rollup to your product channel.
The themes are yours. Feedback that fits none of them is filed as Other rather than forced into the nearest one, because a theme list that quietly absorbs everything stops telling you anything. The tone judgement is instructed not to soften: feedback that reads as frustrated is recorded as negative.
Each item is written to the sorted tab as it is handled, before any rollup is attempted, so a failure in the summary costs you the commentary and never the sorted feedback. The rollup is instructed to work only from what is in front of it - it will not infer how many users are affected or how important something is, which is the judgement you are reading it to make.
It posts on quiet days too. A rollup that goes silent is indistinguishable from one that has broken.
The feedback tab is expected to have a Feedback column. To set it up, paste the spreadsheet URL, list your themes, and choose a Slack channel.
You May Also Be Interested In
Daily Jira status report to SlackCounts your Jira tickets by status every morning and posts the breakdown to Slack, with a short read on what stands out.
Find the problems your market keeps raisingReads the subreddits your customers use, groups the complaints that keep coming back, and emails the ones with real evidence.
Break planned projects into Asana tasks and subtasksTurns each planned project in Notion into an Asana task with a subtask for every step, and never sends the same project twice.
Turn meeting notes into tracked tasksReads each new meeting's notes, pulls out who agreed to do what by when, and adds a task for each to Airtable.
Start from a workflow that already works.
Add "Sort product feedback into themes" to your workspace, connect its apps, and make it yours. No credit card required.
Free plan available · No credit card required